Terms and Conditions

(The fine print)

Warranty Information.

For your information and peace of mind, all products supplied by Spirit of Life Boutique come with a a manufacturer's warranty. The terms and conditions of these warranties varies from manufacturer and from item to item. Should you have a problem with an item supplied by us, we will endeavour to work with the manufacturer on your behalf to obtain a satisfactory outcome. Neither Spirit of Life Boutique nor its staff or any other representative gives or undertakes any other warranty outside of the manufacturers' warranties.

Things you should know:

1. Most problems with garments arises from incorrect treatment or wash procedures. For example breast forms are easily punctured by badge or brooch pins or even cat's claws. We suggest that if you wear a prostheses that you do not play with your cat while wearing it. Also, garments can be damaged by incorrect washing. Always follow the manufacturers instructions on the label and never place your bras in a clothes dryer. This is especially important with underwire bras.

2. Swimwear can and is subject to colour fade and/or colour run if exposed to high levels of pool chlorine. Because the amount of chlorine can vary in pools or in particular spas, it is vitally important to rinse out swimwear immediately after use. Please be aware that this will not stop the eventual colour change, but can help to slow it down.

3. All warranty claims will be returned by us to the manufacturer for their inspection and final decision on warranty claims. Again, we will always communicate with the manufacturers' on our customer's behalf to try for the very best outcome.

4. All freight charges in and out on warranty claims must be pre-paid and must include the original sales docket. Please be sure to keep yours!

Credit Returns & Exchanges.

Apart from faulty goods, we will accept credit returns and/or exchages on all goods under the following conditions:

1. Under health considerations, swimsuits, briefs and G strings (thongs) are not returnable. Please be sure to check our sizing chart before you purchase.

2. Breast forms may be exchanged for a different size within 14 days of purchase. You are limited to one exchange only in this time period. Please be aware that if you are replacing an existing prostheses, your weight may have dropped or increased meaning that you may require a different prostheses to the one you have been wearing. Always keep all original packaging material to store or pack your breast form in for security. Breast forms cannot be exchanged without the manufacturer's packaging and documentation.

3. All freight charges both in and out must be pre-paid.

4. We suggest that if you are in doubt about your size requirements that you call the Boutique on 61 7 35114222 or email us with your enquiry. info@spiritoflifeboutique.com